Terms of service.

1Acceptance of these terms

By accessing or using GPTCleanup (“the Service”) you agree to be bound by these Terms. If you do not agree, please do not use the Service. These Terms form a legally binding agreement between you (“User”) and GPTCleanup (“Company”, “we”, “us”).

They apply whether or not you have an account, including when you scan a draft as a visitor.

2What the Service does

GPTCleanup provides:

• Detection. Scanning text to identify phrases, punctuation habits, and hidden characters commonly left behind by AI writing tools. A limited amount of scanning is available without an account.
• Rewriting. Suggested replacements for individual findings, and whole draft rewriting. These are paid features and require an active plan.

The Service is provided “as is” and “as available” without warranties of any kind. You expressly acknowledge that:

• The Service uses probabilistic AI models that may produce inaccurate, incomplete, or nonsensical output.
• We make no warranty that output will be undetectable by any AI detection tool, including but not limited to Turnitin, GPTZero, Originality.ai, and Copyleaks.
• Detection algorithms are updated frequently by third parties beyond our control.
• You are solely responsible for reviewing and verifying all output before any use.

3Acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates applicable law or regulation
• Use the Service to engage in academic dishonesty, cheating, plagiarism, or the violation of any educational institution’s honour code
• Use the Service for fraud, deception, or misrepresentation
• Attempt to interfere with or compromise the integrity or security of our systems, or decipher any transmissions to or from our servers
• Use the Service in any manner that could disable, overburden, damage, or impair it
• Use any robot, spider, or automated process to access the Service
• Reverse engineer, scrape, or attempt to extract our proprietary systems
• Engage in automated or bulk access without our express written permission
• Attempt to circumvent usage allowances, rate limits, or the account system

We disclaim all liability for any academic penalties, professional consequences, legal actions, or other damages resulting from your use of the Service. You assume full responsibility for complying with all applicable policies and laws.

4Subscriptions and pricing

Rewriting features require a valid paid plan. Current plans, their included allowances, and their billing intervals are shown on the pricing screen and again at checkout.

• All plans are billed in advance at the start of each billing period.
• Prices are in US dollars and exclude applicable taxes.
• Existing customers with prior billing history may remain eligible for legacy pricing for as long as it remains available.
• We may change pricing on 30 days’ notice to existing subscribers.
• Payment is processed by Stripe. We do not store card numbers.

5Cancellation

• Cancel at any time from the billing portal in your dashboard.
• Access continues until the end of the billing period you have already paid for.
• No partial refunds. Cancelling does not entitle you to a refund for unused time.
• You may resubscribe at any time on whatever terms are offered at checkout then.

6Refund policy — all sales are final

All purchases are final and non-refundable.

We do not offer refunds for:

• Dissatisfaction with output quality
• Text being flagged by an AI detector, which is an inherent risk you accept
• Unused subscription time
• A change of mind after purchase
• Academic or professional consequences arising from your use of the Service

Refunds are considered only for:

• Verified duplicate charges, meaning the same transaction billed twice
• Technical billing errors on our end

If you believe either applies to you, email support@gptcleanup.com within 30 days of the charge with the date and amount, and we will investigate.

7Intellectual property and your content

The Service and its original content, features, and functionality are and remain the exclusive property of GPTCleanup and its licensors, protected by copyright, trademark, and other laws of the United States and other countries.

• You retain ownership of the text you submit (“Input”) and the text you receive back (“Output”).
• By submitting Input you grant us a non-exclusive, worldwide licence to process it for the purpose of delivering the Service to you, and for no other purpose.
• You warrant that you hold all necessary rights to any text you submit.
• Text scanned without an account is not retained after the request completes. Documents you save while signed in are retained until you delete them. See our privacy policy.

8Disclaimer of warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, timely, secure, or error free, or that any errors will be corrected. We make no warranty that output will be undetectable, accurate, or fit for any particular purpose.

9Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GPTCLEANUP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, REPUTATION, ACADEMIC STANDING, EMPLOYMENT, OR BUSINESS OPPORTUNITIES, WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE, OR ANY OTHER LEGAL THEORY.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE CLAIM. WHERE YOU HAVE PAID US NOTHING, OUR TOTAL LIABILITY SHALL NOT EXCEED ONE HUNDRED US DOLLARS (USD $100).

10Indemnification

You agree to defend, indemnify, and hold harmless GPTCleanup and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party rights; or (d) any content you submit to the Service.

11Termination

• We may suspend or terminate your access at any time, without notice, for a violation of these Terms.
• Termination for cause does not entitle you to any refund.
• We may discontinue the Service entirely on 30 days’ notice.
• On termination, your right to use the Service ceases immediately.

12Third party links

The Service may contain links to third party websites or services that we do not own or control. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party site or service.

13Changes to these terms

We may modify or replace these Terms at any time. Material changes to subscription terms will be notified by email or in the app at least 14 days before taking effect. Other changes take effect when posted. What counts as a material change is determined at our reasonable discretion. Continuing to use the Service after a change means you accept it.

14Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from these Terms shall be resolved by binding arbitration under the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action.

15Brand names and affiliation

Brand names and trademarks. All mentions of brand names, trademarks, service marks, trade names, company names, product names, and logos (collectively “Brand Names”) on this site are made solely for descriptive and informational purposes. Such mentions are not intended to indicate any form of endorsement, affiliation, sponsorship, partnership, or approval by the owners of those Brand Names. We do not intend to infringe upon, violate, or misappropriate any copyright, trademark, patent, trade secret, or other intellectual property right of any third party.

No affiliation. GPTCleanup is not affiliated with, endorsed by, sponsored by, partnered with, or associated with any of the brands, companies, services, or entities mentioned on this site. All Brand Names remain the exclusive property of their respective owners, and we make no claim of ownership over any of them.

No warranty of compliance. We make no warranty or representation that your use of the Service will comply with the terms of service of any third party platform. You are solely responsible for verifying compliance with all applicable terms, laws, and regulations before using the Service.

Your responsibility. By using the Service you acknowledge that you are solely responsible for ensuring your use complies with all applicable laws, regulations, terms of service, and intellectual property rights, and you agree to indemnify and hold harmless GPTCleanup from any claims, damages, or liabilities arising from use of the Service in violation of them.