Last Updated: January 14, 2026
This Privacy Policy applies to both (a) the free utilities available on this marketing site and (b) the paid GPTCleanup subscription app accessible at www.gptcleanup.com/dashboard. Sections that refer to account, billing, or Memory System data apply to the dashboard app. Other sections apply to all users.
1. Introduction
Welcome to GPT CLEAN UP ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our subscription app.
This policy applies to users worldwide, including those in the European Economic Area (EEA), United Kingdom, and United States. We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.
2. Data Controller
GPTCleanup is the data controller responsible for your personal information. For GDPR or other privacy inquiries, contact us at privacy@gptcleanup.com.
3. Information We Collect
We collect several types of information, depending on whether you use the free marketing site or the paid Dashboard app.
3.1 Information You Provide (Dashboard app)
- Account Information: Email address, password (hashed)
- Payment Information: Processed by Stripe; we do NOT store credit card numbers
- Text Content: Text you submit for humanization processing
- Communications: Emails and support requests you send us
3.2 Information Collected Automatically (all users)
- Usage Data: Browser type, time spent on pages, page views, navigation paths, word counts, session timestamps, features used
- Device Information: IP address (anonymized), browser type, and operating system
- Cookies: Essential authentication cookies and anonymized analytics cookies
3.3 Memory System Data (Dashboard app only)
The Dashboard app's "Memory System" stores specific writing patterns and phrases from your submissions to personalize future humanization results. This data is linked to your User ID and is retained until you request deletion.
3.4 Free Tools Text Handling
For the free marketing tools, we do not store or retain any text that you input into the Service after your session ends. Processing is done either client-side in your browser or via stateless API requests that do not persist your input.
4. Legal Basis for Processing (GDPR)
We process your data based on:
- Contract Performance: To provide the Service you paid for
- Legitimate Interests: To improve our Service, prevent fraud, and ensure security
- Consent: For marketing communications (you may withdraw at any time)
- Legal Obligation: To comply with applicable laws
5. How We Use Your Information
- To provide and maintain our service
- To improve our website and user experience
- To process payments and manage subscriptions
- To personalize your experience via the Memory System
- To send transactional emails (receipts, password resets)
- To send marketing emails (only with consent)
- To monitor the usage of our website
- To detect, prevent, and address technical issues, fraud, or abuse
- To display advertisements on the marketing site
- To comply with legal obligations
6. Third-Party Service Providers
We share data with the following processors who are contractually bound to protect your information:
- Supabase — Database & authentication (USA)
- Stripe — Payment processing (USA)
- OpenAI / Google / Anthropic — AI processing for humanization (USA)
- Vercel — Application hosting (USA / global edge)
- Amazon SES — Email delivery (EU - Stockholm)
- PostHog — Analytics, anonymized (EU / USA)
7. International Data Transfers
Your data may be transferred to and processed in the United States and other countries. For EEA/UK users, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection.
8. Data Retention
- Account Data: Retained while your account is active
- Memory System Data: Retained until you request deletion
- Session History: Retained for 12 months for your reference
- Payment Records: Retained as required by tax law (typically 7 years)
- Submitted Text (Dashboard): Processed in real-time; not permanently stored except in session history
- Free Tool Submissions: Not retained after your session ends
9. Data Security
- All data transmitted via HTTPS/TLS encryption
- Passwords are hashed using industry-standard algorithms
- Database access protected by row-level security
- Regular security audits and monitoring
However, no method of transmission over the Internet or method of electronic storage is 100% secure. You use the Service at your own risk.
10. Your Data Rights (GDPR & CCPA)
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data ("Right to be Forgotten")
- Portability: Receive your data in a machine-readable format
- Restrict Processing: Limit how we use your data
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw marketing consent at any time
11. Account Deletion Request
You may request complete deletion of your Dashboard account and all associated data at any time.
To request account deletion:
- Email privacy@gptcleanup.com with subject line "Account Deletion Request"
- Include the email address associated with your account
- We will verify your identity before processing
Upon deletion, we will remove:
- Your account profile and authentication data
- All Memory System phrases linked to your account
- Session history and usage logs
- Marketing preferences
Timeframe: Deletion requests are processed within 30 days as required by GDPR.
Exceptions: We may retain certain data as required by law (e.g., tax records, fraud prevention) or if there is an ongoing legal dispute.
12. Cookies & Tracking
We use the following types of cookies:
- Essential Cookies: Required for authentication and core functionality (cannot be disabled)
- Analytics Cookies: Anonymized analytics for understanding usage patterns (no personal identifiers)
We do NOT use advertising cookies on the Dashboard app or sell your data to advertisers.
13. Children's Privacy
The Dashboard app is not intended for users under 18 years of age. The free marketing site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, contact us immediately at privacy@gptcleanup.com.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Material changes will be notified via email or in-app notification at least 14 days before taking effect for Dashboard users. For free-tool users, we will post the updated policy on this page and update the "Last Updated" date. Continued use after changes constitutes acceptance.
15. Educational Purposes Disclaimer and Brand Affiliation
Educational Use Only: The free marketing tools and content provided by GPT CLEAN UP are intended solely for educational purposes. This Privacy Policy applies to users accessing our free Service for educational purposes only and to subscribers of the paid Dashboard app.
Brand Names and Trademarks: All mentions of brand names, trademarks, service marks, trade names, company names, product names, and logos (collectively, "Brand Names") on this website are made solely for educational and informational purposes. Such mentions are not intended to indicate any form of endorsement, affiliation, sponsorship, partnership, or approval by or with the owners of such Brand Names. We do not intend to infringe upon, violate, or misappropriate any copyright, trademark, patent, trade secret, or other intellectual property rights of any third party.
No Affiliation: GPT CLEAN UP is not affiliated with, endorsed by, sponsored by, partnered with, or associated with any of the brands, companies, services, or entities mentioned on this website. All Brand Names are the exclusive property of their respective owners, and we make no claim to ownership of any such Brand Names.
Terms of Service Compliance: The free tools provided by GPT CLEAN UP are designed and intended for educational purposes only. As such, these tools are not intended to, and do not, violate, breach, circumvent, or otherwise contravene the terms of service, terms of use, acceptable use policies, or any other agreements, policies, or guidelines of any mentioned brands, companies, or services.
16. Contact Us
Privacy Inquiries: privacy@gptcleanup.com
General Support: support@gptcleanup.com
EU Representative: For GDPR matters, contact gdpr@gptcleanup.com